A difficult task mastering a standard in essential services

LETTER | The medical fraternity is an essential service just like police and fire departments in any community.

These professions deal daily with saving lives and property.

They require both mental and physical constancy in addition to many other traits that go with the risks of roles and functions as stipulated in relevant regulations and their internal standing orders coupled with expected moral and ethical standards.

It is a difficult transition and it is therefore normal that new recruits or employees go through rigorous tests from the outset in order to prepare them for the reality of the tasks ahead which, more often than not, involve the risk of losing their lives and physical integrity, whether it is their own or those they are treating or trying to help.

It is the norm that their baptism of fire during training and probation is tailored to test the limits of their skills, their ability to think and decide quickly, their courage, stamina, stamina, patience and most importantly again, their ability to make life-saving decisions. in a fraction of a second.

In most situations, the young recruit or employee is gradually subjected to extreme situations under the supervision and sound advice of an experienced superior.

This is further overseen by the respective chain of command. They have to work under extreme pressure and have to get used to making difficult calls even when tired.

They have to put duty above personal business and that is not easy to achieve. This can only be achieved if they have a firm understanding of their responsibilities and their lives are secondary to those they treat or help.

It’s a total selfless sacrifice and requires extreme tenacity when the going gets tough.

This transformation from the carelessness of students to this job with heavy responsibilities must be total.

cruel to be kind

Good and harsh intentions can be misconstrued as bullying.

Trainers must put on a very hard mask to achieve this goal and those who cannot meet expectations must be eliminated for their own good and for those they will treat or help in the future.

Negligence and incompetence can be fatal.

Most experienced supervisors have to be cruel to be kind to young interns in these essential service professions, and they usually do so in the best interests of the organization they serve.

Bullies do exist, but they need to be clearly identified and removed quickly by experienced senior managers so as not to demoralize the whole culture of preparing these young interns for the truly difficult tasks ahead.

Men must be separated from boys in essential service professions and do not be quick to call all tough supervisors bullies.


The views expressed here are those of the author/contributor and do not necessarily represent the views of Malaysiakini.

Michelle J. Kelley