Council works to restore essential services

Council staff are working hard to restore essential Council services in the Tweed following the devastating flooding earlier this week.

Tweed Mayor Chris Cherry said a clear picture of the damage had yet to emerge, with communities still cut off and electricity and internet spotty.

“What is clear is that there is a lot of work to be done both in terms of rebuilding our roads, our infrastructure and our communities in the days, weeks and months ahead and we will ask for the help from all levels of government for this,” said Cr Cherry. .

The water

Much of Tweed’s water supply network has been restored, but all of Tweed remains on Tier 4 water restrictions as water treatment plants begin producing water and refilling the tanks.

Level 4 water restrictions mean that the water supply is for ESSENTIAL use only – to be used only for: food preparation, drinking water and personal hygiene. Water should not be used to hose down exterior areas for cleaning and should only be used sparingly if cleaning is required indoors for hygienic reasons.

A major water pumping station is still out of service, and two were restored overnight. A number of sewer pumping stations are still flooded and not functioning.

The water remains potable, except in South Murwillumbah/Dunbible and Uki, where residents must boil their water first.


The damage to the road network is significant and extensive. The entire road network is effectively cautioned and people should not drive unless it is essential.

“Please don’t be a daredevil – disaster tourism is the last thing families and businesses need right now as they are traumatized and trying to come to terms with the dark cleaning task.

“It’s also dangerous. Many roads are covered in large amounts of mud and will remain closed until they can be made safe,” she said.

There are major landslides on Byrrill Creek Road, Mt Warning Road, Reserve Creek Road, as well as washed out causeways and bridges – the list goes on.

Kyogle Road, Tyalgum Road and Scenic Drive sustained significant damage and are all closed.

“The Council’s aim is to open up the road network, but only in terms of passability,” said Cr Cherry.


The Stotts Creek Resource Recovery Center remains closed due to flooding of the site and roads leading to the site. The council’s waste management contractor, Solo Resource Recovery, is trying to bring trucks into the community to service the bins, where they can access the streets.

Please drop off your bins at the curb on your usual collection day. Leave on the sidewalk until they can be repaired. Make sure your cover is closed to keep out rain and trash.

“We know everyone wants to clean up and we are currently working on a clean up plan for flood affected communities and we will have more details shortly,” said Cr Cherry.

‘At this time, please keep all waste generated by the floods on your property – this can be up front if you need it – until we have more information available.’

If you need help, please contact SES on 132500 or call 000 if your situation is life-threatening.

Stay up to date with all the latest emergency information, including road closures at Tweed emergency dashboard.

Michelle J. Kelley